Terms And Conditions
Detailed description of goods and/or services
Windstone Riding Centre CC is a business in the pet care & accomodation industry that markets tourism, kenneling, horse riding & conference facilities.
Export restriction
The offering on this website is available to South African clients only.
Innoculations and injections
Please ensure that your pets inoculation certificates are up to date and are avaliable on the day.
Return and Refunds policy
The provision of goods and services by Windstone Riding Centre CC is subject to availability. In cases of unavailability, Windstone Riding Centre CC will refund the client in full within 30 days. Cancellation of orders by the client will attract a 8% administration fee.
Customer privacy policy
Windstone Riding Centre CC shall take all reasonable steps to protect the personal information of users.
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Windstone Riding Centre CC bank account, the details of which will be provided on request.
Credit card acquiring and security
Credit card transactions will be acquired for Windstone Riding Centre CC via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Windstone Riding Centre CC separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Responsibility
Windstone Riding Centre CC takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Windstone Riding Centre CC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Windstone Riding Centre CC may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Windstone Riding Cntre C.C. based in South Africa trading as Windstone and with registration number 2001/024913/23 and Owners Brenda & Andy Winder
Windstone Riding Centre CC contact details
Electronic support : info@windstone.co.za
Telephonic support: 022 766 1645
'Brenda is a great instructor!! she tought me how to ride, do show jumping and dressage! i went for my first riding lesson in 1996 (when i was 12). and i went for many more!! i love all her horses! xx' - Nicolene Grobler, South Africa
